About Us — Streamline

Meet the people behind Streamline

Owners, operators, and builders helping SMEs grow—without the drama.

A note from James & Mark

We’ve both been on the owner’s side of the table—juggling growth, customers, and a patchwork of tools. Streamline is the partner we wished we’d had: senior people who listen, keep things simple, and deliver steady, compound progress. If that’s the kind of relationship you want, we’d love to talk.

James Bogue — Co‑Founder Mark Dixon — Co‑Founder
James Bogue headshot

James Bogue

Co‑Founder, Transformation Lead

Four decades helping SMEs scale with clarity and calm. Built and sold businesses, coached founders, and led change when teams were stuck in the weeds.

  • Grew & exited a service business for a high six‑figure sum
  • 15+ years guiding CRM‑led change for UK brands
  • Certified growth coach; plain‑English problem‑solver
Mark Dixon headshot

Mark Dixon

Co‑Founder, Technology Lead

Engineer at heart, translator by trade. Turns messy stacks into stable, scalable systems—with a bias for outcomes over noise.

  • Architected multi‑system platforms for national rollouts
  • Known for “make it simpler” delivery and reliable data
  • Works shoulder‑to‑shoulder with client teams

Our story (the short version)

  1. 2007–2012

    Two practitioners meet, frustrated by big‑bang “digital” that never lands.

  2. 2013–2018

    Deliver joined‑up CRM work for national brands; start building a boutique, hands‑on team.

  3. 2017–2020

    Earned national recognition four years running:
    • 2017 & 2018 — CRM Company of the Year
    • 2019 & 2020 — Customer Service Award
    from Network Computing Awards.

  4. 2023–2024

    Shift from “integration partner” to transformation partner — strategy + delivery under one roof.

  5. Today

    Small, senior team helping SMEs align ops, customer experience, and growth—one focused win at a time.

How we work (and what we believe)

Strategy first, then tools.

We start with goals, bottlenecks, and trustworthy data—so work compounds.

Small, sharp teams.

Fewer hand‑offs. Faster feedback. Better outcomes.

Outcome over theatre.

No 200‑slide decks. We reduce friction and prove value early.

We teach what we build.

Your team should own the result, not depend on us forever.

Copyright 2025. Streamine Digital. All Rights Reserved.